Teen chat in Baton Rouge Louisiana

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Contact Center Specialists include paid staff as well as volunteers. All are trained to assist callers for a wide range of concerns including, but not limited to, depression, anxiety, loneliness, interpersonal problems and financial issues. Our Contact Center operates as a blended center, where every Specialist is trained to handle information and referral calls and they are all highly trained in crisis intervention and suicide prevention.

This means that calls that come in on the helpline will be answered by the same Specialists that answer calls on the National Suicide Prevention Lifeline. If you or someone you know is in danger or needs immediate medical attention, please call immediately. The National Suicide Prevention Lifeline is a hour national crisis line and is a safe space to talk about whatever is troubling you.

Trained Crisis Intervention Specialists, also known simply as Specialists, are available to assist you in working through thoughts of suicide and will help you come up with a plan for safety. Helena, St. Terms of Service Privacy Policy. VIA LINK and any of their employees, volunteers or agents are not responsible for any decisions, or of the decisions that you make during, after, or as a result of using the Telephone Helplines.

This includes whether you choose to seek or not seek professional care, or to modify or terminate specific treatment that you are currently receiving. You assume all risk for use of this service. Modification of the Terms, Conditions and Privacy Statement These statements may be modified from time to time. Any changes will be effective immediately upon posting.

Each time you use our helpline services, you will be expected to comply with the current terms and conditions. When you use our services, we assume you have agreed to our most current policies and terms of service. We do not discuss or release your information to any third parties unless you give us permission, or in circumstances in which we may be mandated by law to break confidentiality, such as the following:. You are never required to provide the Specialist with any more information than you want to.

We may collect, use, transfer, and disclose non-Personally Identifiable Information for any purpose, including but not limited to: improving volunteer services; disclosing to third parties to generate support for VIA LINK programs and services; or as required by funders. Hurricane Ida Information and Resources. Call Now. Call 1 Now. Terms of Service. We do not discuss or release your information to any third parties unless you give us permission, or in circumstances in which we may be mandated by law to break confidentiality, such as the following: If the Specialist believes that you are an immediate danger to yourself or someone else and needs to contact emergency services to assist.

In cases where reportable abuse is mentioned. VIA LINK Specialists are mandated reporters for abuse inflicted upon any of the following populations: Children under the age of 18 Elderly persons over the age of 60 Any person who is disabled Any person who is institutionalized, such as within a nursing home, hospital, or prison. Below are examples of the Information that we collect and how we may use it: We may collect information such as age, gender, ethnicity, zip code, disability status, military status, and area code, to better understand our visitors and improve our service.

We also may collect information regarding usage of helplines such as the conversation volume, average length of conversation, and other data. This information is aggregated and helps us conduct internal research so we can improve the quality of our services. Learn More.

Teen chat in Baton Rouge Louisiana

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